![]() I bought it on Steam and got a CD key, claimed it and left it there. If you do that, any expansions you buy must also be the windows (not Steam) versions. ![]() Eventually I just bought the windows version and made a new account, then added it to my Steam library so I can have the overlay. I was able to log in to Mogstation on both accounts but had no options to start or renew a subscription anywhere. ![]() I was never able to find any concrete answers. Again, that would be a crappy way of doing business but it's a possibility. I think if you download the game for the free trial and don't subscribe before it ends, the CD-key becomes invalid. Even when i removed the game from my account it still wouldn't work.ĭid you actually buy the game or do the free trial? Keep in mind this is my speculation, I don't know if this is actually the problem but it's the only thing that makes sense to me. I had a receipt for the game that showed I paid for it but the CD-Key was invalid. when I tried to get it going 2 months ago nothing I did made a difference. I had the game on my Steam account since 2014 but only ever played a few days of the free trial. I ended up just buying the windows version. 4) Read and accept the terms of the Home World Transfer Service. I was struggling with it for 2 weeks and NOTHING at all was working. 2) Under 'Additional Services,' choose 'Home World Transfer.' 3) Select the Submit Transfer Application option. I'm sorry to say I was having this same problem. To register a license, please visit the FINAL FANTASY XIV: Mog Station ().įor further help with this error message, please check this FAQ ().Īny ideas on how to fix this? I've never played the game before. This service account does not have a valid FINAL FANTASY XIV license for this platform or your subscription has expired. If the issues persist, please contact us and we will assist further.Originally posted by LinsaFTW:When i try to login the launcher displays the following message: Once again, we do apologize for the inconvenience these errors may have caused, however, we hope this information helps resolve this issue. We also suggest resetting the connection (router/modem) you are using to connect to the Internet and waiting a full 24 hours since your last attempt before trying again. You may also try using a smartphone running on a mobile data connection (WiFi disabled). We advise clearing the cache/cookies/browsing data from your default web browser, disable any web browser extensions (EG: ad-blocker), or switch to Microsoft Edge and try again. Many actions can trigger this error, such as a slow internet connection, use of a VPN or an odd connection (EG: schools or cafes), a possible virus detected on the device, many rapid payments at once, and numerous other actions. If you are receiving an i2501 error, this is an error that is triggered by the system to protect accounts. Game Time Cards may be purchased at a variety of retailers to add 60 days of subscription time for Final Fantasy XIV accounts. Crysta may be purchased via PayPal, which allows the customer to use PayPal's authentication systemĢ. ![]() If you'd like to make your purchase immediately, you can attempt to use one of the provided alternative payment methods.ġ. For a 601 error, please wait at least 48 hours.Īlthough the transaction may be declined by our authentication system, several convenient alternative payment methods are available for you to success fully make your purchase. We apologize for any inconvenience this may cause, and we thank you for your understanding. ![]() When receiving 401 or 406 errors, please wait a minimum of 24 hours before reattempting the transaction. Emergency maintenance on the Online Store and Mog Station will take place at the following time, during which users may be unable to use the services listed below. If you're receiving a billing declined error, it is possible there is a temporary lockout on the account. Please do not attempt to continue using a declined card as it may cause a temporary lockout from billing on the account. While the transaction may have been declined automatically for any of these reasons, there are additional reasons that may have caused the error. Insufficient funds available on the card Cards being used on multiple SQUARE ENIX Accounts Card information not matching Account information Incorrect information provided for the card The transaction being declined by the bank Reasons for the error may include but are not limited to: We apologize for any inconvenience this may have caused. If you're receiving an error code 401/406/601/i2501 while attempting billing, the transaction has been declined. ![]()
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